PLAYER AGREEMENT · RULES · POLICIES

93ph Terms and Conditions —
Know Your Rights Before You Play

These are the rules that govern every account and every transaction on 93ph. We've written them in plain language so you actually understand what you're agreeing to — no legalese traps, no hidden gotchas.

Last Updated: July 2025
18+ Only, No Exceptions

93ph is strictly for adults aged 18 and above. Age verification is required during registration and may be requested at any time during your use of the platform.

One Account Per Player

Every player is allowed one account on 93ph. Duplicate accounts are prohibited and may result in the suspension of all associated accounts and forfeiture of balances.

Bonus Terms Are Clear

All 93ph bonuses come with clearly stated wagering requirements, time limits, and eligible games. We do not change bonus terms after a player has claimed an offer.

Your Data Is Protected

93ph collects only the personal information needed to operate your account securely. We do not sell player data to third parties. Full details are in our Privacy Policy.

Important: By creating an account on 93ph and using our platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not register or use the 93ph platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and 93ph ("we", "us", "our", "the Platform"). These Terms govern all use of the 93ph website at 93ph.best, including all games, betting markets, promotions, payment services, and customer support functions offered through the platform.

By registering an account on 93ph, making a deposit, placing a bet, or participating in any game or promotion, you confirm that you have read and accepted these Terms in their entirety. Your continued use of the 93ph platform after any update to these Terms constitutes renewed acceptance of the revised version.

These Terms are written in English and governed by applicable laws in the jurisdiction under which 93ph operates. Where any conflict arises between a translated version of these Terms and the English version, the English version shall take precedence.

Note for Filipino players: 93ph operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that online gaming is lawful in their place of residence. By using the 93ph platform, you confirm compliance with all applicable local laws.


2. Eligibility

To register and use an account on 93ph, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration. 93ph strictly prohibits use of the platform by minors. Age verification documents may be requested at any time.
  • You must be a real person acting on your own behalf. Registering on behalf of another person, or allowing another person to operate your 93ph account, is not permitted.
  • You must not be a current employee, contractor, affiliate, agent, or immediate family member of a 93ph employee in a role that could represent a conflict of interest.
  • You must not have been previously excluded or banned from the 93ph platform for any reason. If you have a prior exclusion or ban, you are not eligible to re-register without express written authorisation from 93ph.
  • You must have the legal capacity to enter into a binding agreement. If you are under any legal restriction that prevents you from agreeing to contracts, you are not eligible to use 93ph.

93ph reserves the right to request proof of identity and age verification from any player at any time. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.


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3. Account Registration

Each player may register only one account on 93ph. The registration of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited. Where 93ph identifies duplicate accounts, all associated accounts may be suspended and balances may be forfeited.

When registering on 93ph, you are required to provide accurate and complete information including your full legal name, date of birth, valid email address, and active Philippine mobile number. You must ensure that this information remains current throughout the lifetime of your account. Providing false or misleading registration information is grounds for immediate account closure.

You are responsible for maintaining the confidentiality of your 93ph account login credentials, including your username and password. You must not share your login details with any other person. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you suspect that your account has been accessed without your permission, you must contact 93ph support immediately.

93ph uses industry-standard SSL encryption to protect all account data transmitted between your device and our servers. We also offer optional two-factor authentication (2FA) for additional account security. We strongly recommend enabling 2FA on your 93ph account.


4. Deposits and Payments

All transactions on 93ph are conducted in Philippine Pesos (PHP). 93ph accepts deposits via the following payment methods:

  • E-wallets: GCash, Maya (PayMaya), GrabPay, Coins.ph
  • Bank transfers: InstaPay, PESONet
  • Online banking: BDO, BPI, UnionBank
  • Cards: Visa and Mastercard debit/credit cards issued by Philippine banks

The minimum deposit amount on 93ph is ₱100. Maximum deposit limits vary by payment method and account verification status. Deposits are credited to your 93ph wallet immediately upon confirmation from the payment provider. 93ph does not charge processing fees on deposits; however, your payment provider may apply their own charges.

All funds deposited to your 93ph account must originate from a payment method registered in your own name. Third-party deposits — where the payment source belongs to a different person — are not accepted. Deposits identified as originating from a third party will be returned and the account flagged for review.

Important: Do not deposit funds to 93ph for the purpose of transferring them to another person or another platform. 93ph accounts are for personal gaming use only. Using 93ph as a payment intermediary is prohibited and may result in immediate account closure and referral to relevant authorities.


5. Withdrawals

93ph processes withdrawal requests to Philippine-registered payment accounts as quickly as possible. Standard processing times are as follows:

Payment Method Minimum Withdrawal Processing Time Available
GCash₱200Within 30 minutes24/7
Maya (PayMaya)₱200Within 30 minutes24/7
InstaPay₱500Within 1 hour24/7
PESONet₱500Same business dayBanking days
BDO / BPI / UnionBank₱1,0001–2 banking daysBanking days

Withdrawals can only be made to a payment account registered in the same name as your 93ph account. Before processing a withdrawal for the first time, 93ph may require identity verification documents including a government-issued ID and proof of ownership of your withdrawal account. This is a standard anti-money laundering requirement.

93ph does not impose withdrawal fees. However, your bank or e-wallet provider may charge their own transfer fees. 93ph is not responsible for fees charged by third-party financial service providers.

In cases where a player has received a bonus and the wagering requirements have not yet been met, the unwagered bonus portion cannot be withdrawn. The total withdrawable amount will reflect only cleared, eligible funds in your 93ph wallet.


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6. Bonuses and Promotions

93ph regularly offers bonuses and promotional offers to both new and existing players. These may include welcome bonuses, deposit match bonuses, free bets, cashback rewards, VIP Club benefits, and special event promotions. Every bonus offered by 93ph is governed by the following general conditions, in addition to any specific terms stated at the time of the offer.

  • Wagering requirements: All bonuses on 93ph are subject to wagering requirements before the bonus amount (and any winnings derived from it) can be withdrawn. The wagering requirement multiplier will be clearly stated at the time of each bonus offer. For example, a 30x wagering requirement on a ₱1,000 bonus means you must place ₱30,000 in qualifying bets before the bonus converts to withdrawable cash.
  • Eligible games: Not all games contribute equally to bonus wagering requirements. Slot games typically contribute 100%, while live casino games, sports bets, and table games may contribute at a lower rate. The specific contribution rates will be stated in the relevant bonus terms.
  • Time limits: All 93ph bonuses have an expiry date. If the wagering requirement is not met within the stated time limit, the bonus and any associated winnings will be forfeited automatically.
  • One bonus at a time: Players may not hold more than one active welcome or deposit bonus simultaneously on 93ph. If you claim a second bonus before completing the requirements of the first, the earlier bonus may be voided.
  • Bonus abuse: 93ph monitors for patterns of gameplay that indicate bonus abuse — such as deliberately low-risk wagering designed to meet wagering requirements without normal game risk. Where bonus abuse is identified, 93ph reserves the right to void the bonus and related winnings.

All bonus terms on 93ph are finalised at the time of the offer and will not be changed retroactively after a player has claimed. If you have questions about the terms of a specific bonus, contact 93ph support before claiming.


7. Gameplay Rules

All games and betting markets on 93ph are governed by their individual game rules, which are accessible within each game interface. In the event of a conflict between game-specific rules and these general Terms, the game-specific rules apply to that particular game or betting market.

93ph's gaming software and live casino services are provided by licensed third-party game providers. The results of all games — whether generated by certified random number generators or by live dealers — are final once confirmed. 93ph does not interfere with game outcomes in any way.

For sports betting markets, 93ph uses standard settlement rules based on the official results reported by the relevant sporting body or event organiser. In cases where a result is disputed or an event is abandoned, 93ph will apply its standard void/refund policy as published in the sports betting rules section of the platform.

Technical issues: If a game session is interrupted due to a technical fault on the 93ph platform — such as a server outage or disconnection during a live game — incomplete bets will be settled according to the game state at the time of interruption, where verifiable. If a fair settlement cannot be determined, the bet will be voided and the stake refunded.


8. Responsible Gaming

93ph is committed to providing a safe and responsible gaming environment for all players. We believe that gaming should be an enjoyable form of entertainment, and we take our duty of care seriously. As part of this commitment, 93ph provides the following responsible gaming tools, accessible directly from your account settings:

  • Deposit limits: You can set daily, weekly, or monthly limits on the amount you deposit into your 93ph account. Limit increases take effect after a 24-hour cooling-off period; decreases take effect immediately.
  • Session time reminders: 93ph will display a notification after a configurable period of continuous gameplay, reminding you of the time spent in your current session.
  • Self-exclusion: Players who feel they need a break from gaming can request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed within the elected period.
  • Reality checks: Pop-up messages at regular intervals showing your session duration, total bets placed, and net position during the current session.

93ph strongly encourages any player who believes their gaming behaviour may be harmful to themselves or others to make use of these tools and to seek professional support. Resources are available through the Responsible Gaming page on our platform.


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9. Prohibited Conduct

The following actions are strictly prohibited on 93ph and may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

  • Registering more than one account on 93ph, regardless of the method used to disguise the duplicate registration.
  • Providing false, misleading, or fraudulent personal information during registration or verification.
  • Using stolen, unauthorised, or third-party payment methods to deposit funds to your 93ph account.
  • Attempting to manipulate game outcomes through software exploits, bots, scripts, or any automated betting systems not sanctioned by 93ph.
  • Colluding with other players to gain an unfair advantage in any game or betting market available on 93ph.
  • Using the 93ph platform for money laundering, fraud, or any other illegal financial activity.
  • Abusing bonuses or promotional offers through artificially structured betting patterns designed to extract bonus value with minimal risk to the player.
  • Chargebacks — disputing legitimate 93ph transactions with your bank or payment provider. Where a chargeback is identified as unjustified, the disputed amount plus any associated processing costs will be recovered from your account balance.
  • Threatening, harassing, or abusing 93ph staff or other players through any communication channel.

Anti-Money Laundering (AML): 93ph has a legal obligation to report suspicious transactions to relevant authorities. All player activity is monitored for compliance with anti-money laundering regulations. Cooperation with KYC (Know Your Customer) requests is mandatory for continued use of the 93ph platform.


10. Account Suspension and Closure

93ph reserves the right to suspend, restrict, or permanently close any player account at its discretion, including but not limited to the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Failure to complete identity verification within the requested timeframe.
  • Suspected fraudulent activity, money laundering, or use of stolen payment credentials.
  • Receipt of a legal order or regulatory directive requiring account action.
  • Account inactivity for a period exceeding 12 consecutive months.

Where an account is suspended pending investigation, any funds held in the account will be ring-fenced during the review period. If the investigation concludes without finding a breach, the account will be reinstated and access to funds restored. Where a breach is confirmed, funds may be forfeited in accordance with these Terms.

Players may request voluntary account closure at any time by contacting 93ph customer support. Upon closure, any remaining balance above the minimum withdrawal threshold will be processed to your registered payment method within the standard processing timeframe.


11. Privacy and Data Use

93ph collects and processes personal data in connection with the operation of player accounts, payment processing, identity verification, and regulatory compliance. The collection, use, storage, and protection of your personal data are governed by the 93ph Privacy Policy, which forms an integral part of these Terms.

By using the 93ph platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. 93ph will not sell or transfer your personal data to unrelated third parties for marketing purposes without your explicit consent. Data may be shared with licensed payment processors, game providers, and regulatory bodies as required for the lawful operation of the platform.

You have the right to request access to the personal data 93ph holds about you, and to request correction of any inaccurate data. Requests should be directed to 93ph customer support via the contact details on the About Us page.


12. Intellectual Property

All content on the 93ph platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, and promotional materials — is the property of 93ph or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the 93ph platform for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to reproduce, distribute, modify, create derivative works from, or commercially exploit any 93ph content without prior written authorisation.


13. Limitation of Liability

To the maximum extent permitted by applicable law, 93ph's total liability to any player — whether arising from contract, tort, breach of statutory duty, or any other cause — is limited to the amount of funds held in that player's 93ph account at the time the claim arises.

93ph does not accept liability for any of the following: indirect or consequential losses; loss of anticipated winnings or profits; interruption of service due to circumstances beyond 93ph's reasonable control (including but not limited to telecommunications failures, power outages, or acts of God); or third-party payment processing delays.

93ph makes no guarantee that the platform will be available at all times without interruption. Scheduled maintenance windows will be communicated in advance where practicable. 93ph accepts no liability for losses arising from platform downtime, provided reasonable notice was given.


14. Amendments to These Terms

93ph reserves the right to amend these Terms and Conditions at any time. When material changes are made, 93ph will notify registered players via the email address associated with their account and/or through a prominent notice on the 93ph platform at least 7 days before the changes take effect — except in cases where immediate changes are required by law or regulation.

Your continued use of the 93ph platform after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you should cease using the platform and request account closure before the changes take effect.

The date of the most recent revision to these Terms is displayed at the top of this page. We encourage you to review these Terms periodically to stay informed of any updates that may affect your use of 93ph.


15. Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your 93ph account, you can reach our support team through the following channels:

  • Live Chat: Available 24/7 directly on the 93ph platform — the fastest way to get a response from our Filipino support team.
  • Email: support@93ph.best — for account-related queries, verification documents, and formal requests.

Our support team is staffed by Filipino agents who are available around the clock. Most account and payment issues are resolved within a single conversation. For formal legal queries or data subject requests, please include "LEGAL" or "DATA REQUEST" in the subject line of your email for priority routing.

93ph support average first-response time via live chat is under 3 minutes. We're here every hour of every day — holidays included. Because we know that gaming doesn't pause for business hours.

Ready to Play on 93ph? Register Today

You've read the rules — now it's time to play. Create your free 93ph account, deposit via GCash or Maya, and join over 500,000 Filipino players who already call 93ph home.